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QUALITY

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Getting the job done and done right requires a process of continuous improvement and continuous improvement is impossible without a premium quality management system.

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Getting the job done and done right requires a process of continuous improvement and continuous improvement is impossible without a premium quality management system. Using the global quality principles outlined in ISO 9001 (QUALITY MANAGEMENT SYSTEMS), this module allows you to track non-conformances and opportunities for improvement (OFIs) and ensure that today is always better than yesterday.

Features

Track quality – monitor and perform actions based on product defects, complaints, account and delivery problems and all related OFIs
Set benchmarks – mark completion and review dates for tasks related to specific employees, escalate actions up the ladder where necessary through email notifications
Stay true to ISO 9001 – analyse instances of non-conformance and the effectiveness of remedies to get a complete picture of quality in relation to the global standard

Meet our modules 14 easy-to-learn tools that are even easier to use

The digital side of Edara Systems is built on an iron-clad foundation of industry best-practice, offering 14 distinct modules that when used in combination, simplify and streamline processes while ensuring maximum efficiency and transparency. From day one of your membership, each module takes a complex, time-consuming management task and turns it into a simple, user-friendly —and dare we say— enjoyable experience.